Privacy Policy
Bytech Communications Ltd. ("the Company") and its employees attach great importance to the privacy and confidentiality of user information. We are committed to protecting the privacy and security of your user information. We may update this policy from time to time as permitted by law, and you should therefore check it here frequently. The site will not disclose personally identifiable user information to any third party without your consent.
Hotels.co.il (hereinafter "the Site") is committed to protecting your privacy when you visit the Hotels site. Our goal is to give you an online experience that provides the information, resources and services most relevant to you. In order to achieve this goal, part of operating the Site involves collecting certain types of information about its users. Because we understand that your privacy is important, we would like to explain the types of information we collect and how we use it. This privacy policy applies to the Hotels Israel site only, and we have no connection whatsoever to the global Hotels site.
This privacy policy relates to two types of information collected on the Site: personal and aggregate. The term "personal information" refers to data you provide of your own free will in connection with your use of the Site, which identifies you and/or the company on whose behalf you are browsing and using this Site. Personal information includes, among other things, information provided in connection with our services, such as your name, email address, telephone number, company affiliation, physical address and/or certain other personal information. The term "aggregate information" refers to general information about visitors to and users of the Site, relating to use of the Site, such as browsing patterns, the number of visits to particular pages, entries from other websites or third-party sites linked to the Site, use of particular services, and expressions of interest in services, information or features of the Site or of other parties available through it or appearing on it.
What information is collected about you? How do we use it?
We take extra care to ensure that personal information we receive from you is not used in a manner you are unaware of or do not agree to. You may wish to submit a request for information about the Company and/or our Site, take part in one of our promotions/special offers, or subscribe to our email or mailing list. In response, we may request information such as your name, address and other identifying details. Should you choose to provide us with this information, it will be used solely for the purpose specified by you at the bottom of our information collection form.
For the avoidance of doubt, information such as credit card details is not stored on our servers and is not recorded by us
Information collected on the Site may be used for:
Registering you as a club member on the Site and/or entering a prize draw; improving the quality of your visit to our Site; planning and purchasing accommodation through the Site; sending marketing communications or surveys; responding to your questions or suggestions.
Please note that this data is used only by the Company or for promotions carried out together with a business partner of the Company. We do not sell, rent or share any of your personal information with any other party, including third-party co-promoters, and we do not do so for unauthorized commercial purposes. You may request removal from our lists at any time. All emails distributed to our mailing lists will include an easy, online means of unsubscribing, as required by law.
Permitted use
The Company may collect and use personal information that you provide by any means consistent with the uses specified in this privacy policy or set out elsewhere on the Site at the point at which you provided such personal information. At the time you provide personal information or submit a request, the intended use of the information you provide will be clear from the context in which you provide it and/or will be clear because the Site states the intended purpose. By providing personal information on the Site, you give your consent and approval for any use consistent with the uses specified in this privacy policy or set out elsewhere on the Site at the time you provided such personal information, and this consent will be accepted by the Company unless you state otherwise at the time the personal information is provided. Do not make such requests on behalf of an individual or a company if you are not authorized to make such an approach on their behalf.
Secure bookings
If you decide to make an online booking on the Site, you will be connected to our booking interface and booking engine ("Booking Engine"), operated by us at res.hotels.co.il, which is an integral part of our Site. The Booking Engine is in fact operated by us and is subject to our privacy practices. We understand that privacy is an important concern for online customers, and we have carefully selected the payment processing provider for the Booking Engine. All information entered in the credit card details form is protected under the binding PCI DSS and SSL standards. The information entered goes to a server managed by a third party (http://www.pelecard.com/).
Protecting your information
We very much want visitors to our Site to feel secure using it to plan and purchase their accommodation, and the Company is therefore committed to protecting the information we collect. The Company will apply a security program to protect the information stored on our systems against unauthorized access.
Our Site is hosted in a secure environment. The Site's servers/systems are equipped with data encryption or hashing technologies and firewalls that meet accepted industry standards. When you enter personal information while saving, or during customer registration by email, your data is protected by Secure Socket Layer (SSL) technology to ensure secure transmission.
Withdrawing consent to use
If, after approving the use of your personal information, you later decide for any reason that you no longer wish the Company to include you on its mailing list, to contact you in any other way, or to use your personal information in the manner described in this privacy policy or on the Site, you must notify us by email, or by clicking the "Unsubscribe" button at the bottom of the emails we send you.
Use of data
The Company seeks to improve the Site and may develop and offer new features and services. We track the data accumulated regarding use of the Site for marketing purposes and for studying, improving and promoting use of the Site. In connection with these purposes, the Company may share accumulated data with third parties, in aggregate and anonymous form. Disclosure of aggregate data does not release personal information about specific Site users in any way that identifies who they are or reveals how they may be contacted.
What are the exceptions to the privacy policy?
The Company has two exceptions to these restrictions on the use of personal information:
The Company may monitor, and where we believe in good faith that disclosure is required, disclose information in connection with protecting the safety, property, assets and/or rights of the Company against unauthorized use or misuse of the Site or of anything contained on it. The Company may disclose information where required by law; however, only to the extent necessary and in a manner that seeks to protect the individual's privacy.
Use of cookies
In order to enable features on the Site, the Company may place one or more cookies in your browser. Cookies, among other things, speed up navigation on our Site, keep track of information so that you do not have to re-enter it each time you visit the Site, and can provide you with tailored content. A cookie is an internet mechanism consisting of a short piece of text containing a unique identification number, which allows a web server to send small pieces of information or fragments of text through your browser and place them on your computer's hard drive for storage. This text allows the web server to know whether you have previously visited the web page. Cookies in themselves cannot be used to reveal the identity of any user.
We use cookies to collect and store aggregate data (such as the number of visitors) to help us see which pages are most popular among our users and to improve and update the content on our Site. While you browse our Site, you provide us with information that does not reveal your personal identity - what type of destination you are looking at, for example. We use this aggregate data only as explained in this privacy policy. We do not link any aggregate information to any name, address or other identifying information.
From time to time you may receive cookies from unrelated companies or organizations, to the extent that they place advertisements on our Site or are linked to it. These third-party cookies may collect information about you when you "click" on their advertisement, content or link. This practice is standard in the internet industry. Because of the way the internet works, we cannot supervise the collection of this information by these third parties, and those cookies are not subject to this privacy policy.
The privacy policy of the Hotels site and Bytech Communications
Our core beliefs regarding user privacy and data protection are: user privacy and data protection are human rights; data is a responsibility and should be collected and processed only where strictly necessary; we will never sell, rent, distribute or otherwise publish your personal information; we have a duty of care towards the people within our data; we detest spam just as much as you do, and we have no interest in sending spam!
Children's privacy and parental consent
Please note that the Company has not designed this Site for use by anyone under the age of 18, and the Site is not intended for use by such persons. Accordingly, anyone under the age of 18 is prohibited from using this Site. Our privacy policy prohibits us from accepting users under the age of 18. The Company specifically requests that persons under the age of 18 do not use this Site and do not enter information into it or post on it. Should the Company unintentionally receive personal information or other data from users under the age of 18, the Company will not knowingly provide this information to any third party for any purpose, and any further disclosure will be due to the fact that the under-18 user used the Site and entered personal information without solicitation or permission from the Company.
Relevant legislation
Together with our business and internal computer systems, this Site is designed to comply with the following national and international legislation regarding data protection and user privacy: EU General Data Protection Regulation 2018 (GDPR)
Personal information this Site collects and why we collect it
Tracking site visits
As with most websites in Israel and worldwide, this Site uses Google Analytics (GA) to track user interaction. We use this information to determine the number of people using this Site, to better understand how they find pages on the Site and use our pages, and to see the path they take across the Site. This is in order to record data such as your geographic location, device, web browser and operating system; none of this information identifies you to us. GA also records your computer's IP address, which could be used to identify you personally, but Google does not give us access to it. We regard Google as a third-party data processor, which is itself also subject to a privacy policy.
GA uses cookies, details of which can be found in Google's developer guides. Our Site uses GA's analytics.js implementation. Disabling cookies in your web browser will stop GA from tracking any part of your browsing of pages on this Site.
Disabling cookies in your web browser will stop GA monitoring from tracking any part of your browsing of pages on this Site. In addition to Google Analytics, this Site may collect information (which is in the public domain) associated with the IP address of the computer or device used to access it.
Contact forms and email links
Should you choose to contact us for any reason using the contact form on the "Contact Us" page, none of the data you provide will be stored on this Site, nor will it be transferred to or processed by any of the third-party data processors set out in the following section. Instead, the data will be collected into an email and sent to us via Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL), meaning that the email content is encrypted before being sent over the internet. The email content is decrypted by our local computers and devices at the Company.
Blog / reviews and comments
Should you choose to add a comment to any posts / reviews that we have published on blog sites, the name and email address you enter with your comment will be saved to this Site's database, together with your computer's IP address and the time and date on which you added the comment. This information will be used only to identify you as a contributor to the comments section of the relevant blog post (unless otherwise required by law), and it will not be transferred to any of the third-party data processors listed below. Only the name and email address you provide will appear on the publicly displayed site.
Your comments and the personal data associated with them will remain on this Site until we see fit to do otherwise, as set out below.
To delete the comment or the blog post: should you wish to delete your comment and the personal data associated with it, please write to us using the email address from which you commented.
Extremely important! You must avoid adding personally identifiable information in the comment field of any comments on a post/review published on the blog and uploaded to our Site, including adding a phone number, email address or other identifying information.
Designed email newsletter/brochure
If you choose to subscribe to our email newsletter/mailing, the email address you provide will be transferred to the mail servers of a third party that provides us with email marketing services. We regard that party as a third-party data processor. The email address you provide will not be stored in this Site's database or in any of our internal computer systems.
Your email address will remain in the database for as long as we continue to use our email marketing services, or until you expressly request to be removed from the list. You can do this by unsubscribing using the unsubscribe links included in every newsletter email we send, or by requesting removal by email. When requesting removal by email, please send your email to us from the email account that is on the mailing list. Persons under the age of 18 are not permitted to subscribe to our newsletter and/or mailing services.
Third-party data processors
We use a number of third parties to process personal data on our behalf. These third parties have been carefully selected and all comply with the legislation referred to in the section above.
1. Google (Privacy Policy)
2. Twitter (Privacy Policy)
3. Microsoft (Privacy Policy)
4. Facebook (Privacy Policy)
5. Active Trail (Privacy Policy)
6. Instagram (Privacy Policy)
Cookie policy
This policy relates to the use of cookies and other technologies. The types of cookies we use fall into three categories:
* Essential cookies (session cookies) and similar technologies
These cookies are essential for providing our services on our websites and applications. Without the use of these cookies, parts of our Site will not function. For example, session cookies enable a consistent browsing experience optimized for the user's network speed and choice of device.
* Analytics cookies and similar technologies
These cookies collect information about your use of our websites and applications and enable us to improve the way the system works. For example, these cookies show us which pages are visited most. They also help us identify difficulties you have in accessing our services, so that we can fix any problems. In addition, these cookies allow us to see general usage patterns at an aggregate level.
* Tracking and advertising cookies and similar technologies
We use these types of technologies in order to deliver advertisements that are more relevant to your interests. This can be done through online advertising based on your previous browsing activity on the internet. Cookies are attached to your browser, which will remember the sites you have visited. When you visit sites that use the same advertising networks, you will be shown advertising based on what you have viewed.
We may also use cookies and similar technologies to provide you with advertisements based on your geographic location, offers you can click on, and other similar interactions with our websites and applications.
Data breaches
We will report any unlawful breach of the Site's database, or of the databases of any third-party data processors, to any relevant person and authority within 72 hours of the breach, if it becomes apparent that personal data stored in an identifiable form has indeed been stolen.
Changes to our privacy policy
Our privacy policy can and may change from time to time so as to remain consistent with developments in legislation and/or in the industry in which we operate. We will not expressly notify our customers or Site users of these changes. Instead, we recommend that you check this page from time to time to keep track of any policy changes.